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CUSTOM ORDERS

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    Here's How It Works:

    1.   Let us know who you are and what you need.  
    2.  Upload your artwork or let us know you need it.
    3.  We'll send you a quote on the project within a day.
    4.  If you're ready, pay the quote we send out to you.
    5.  If you needed artwork, we'll send you a final mockup for approval.
    6.  Once approved, we'll get everything printed for you within 10 working days.
    7.  We'll ship your order out to you.
    If this is your first time working with us, and you have a sales tax permit, please add the number here so we don't have to charge you sales tax!
    If you have artwork already, we'll give you a location to send it.  We strongly suggest art is vector based whenever possible.  Please use .ai or .eps for Screen Printing, .png for Direct To Garment Printing, and .dst for Embroidery.
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Custom FAQ's

What's the minimum order quantity?

We don't really have one!  If you're just getting a few pieces, we'll likely do your items as Direct To Garment printing in which case we'll want to place your items on 100% cotton for best results.  

How long will it take?

Max is 10 working days from final artwork approval. 

Do you do rush orders?

We do when we can...Here's the thing, though:  We're really big on being on time for our clients, and last minute rushes throw everything out of whack.  We might say "No can do", but we'll do them when we can.  You're going to have to pay for the rush though.  We charge a flat 30% on the order total.  Its a large number, sometimes, and its that way on purpose.  We want to discourage you from living in "Rush World"!  We did it for a few years, and it's terrible for everyone involved. 

Why can't I pay later when I get the items?

We're sure you're awesome and totally on time with all of your bills, but experience has shown us that too many people, despite their desires for awesomeness, aren't as awesome as you are yet.  It sucks calling people for money, so we just decided it wasn't worth it to do.  We eliminated it, and we haven't looked back.  Everyone who always paid on time anyways has liked the "touch it once" simplicity, and we love just focusing on Getting Things Done and great work.

When does my order start?

Right when you pay, and the print clock starts as soon as you've approved artwork.

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  • Shop Heroic